NVIDIA has announced a recall of its SHIELD tablets, sold between July 2014 and July 2015. NVIDIA has determined the battery in these tablets can overheat and pose a fire hazard. As part of this recall, NVIDIA will be replacing the tablet.

NVIDIA is asking customers to submit a claim for a replacement device. NVIDIA is also asking consumers to stop using the recalled tablet, except as needed to participate in the recall and back up data. Consumers will receive a replacement tablet after registering to participate in the recall.

The recall does not affect any other NVIDIA products.

NVIDIA is coordinating with appropriate governmental agencies to ensure that the recall follows established industry practices.

Return Process

Follow these instructions to see if your tablet is included in this recall.

US & Canada Recall Hotline: 888-943-4196

Other Countries click HERE